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  • ALL WEEK FROM 9 AM TO 9 PM

Firstly, customized jewelry is customized one, after paid, will cannot be canceled, because in order to ensure process time, we will arrange to process immediately after payment.


Secondly, before shipping, we always do double quality check. We promise that every piece is well when ship. if when you get the parcel, unfortunately it has broken, please contact us firstly. Please note, take photo as proof for after-sale service. Remake or refund as to your requirement.


Thirdly, within two weeks after receiving jewelry, any quality problems, please contact us firstly, meanwhile provide feedback image. we will solve problems in the first time. Remake or refund as to your requirement.


Finally, our item photo is real shot, no worry about any not match with real item, you just need to confirm the style you want. And if you want to return back for other style or change plating color after wearing some time, we do not suggest that. because from you to us by regular shipping way, will cost 1-3month, maybe can lost. New style collection added is more realistic.

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